Wednesday 11 December 2013

p3 discuss potential barriers to effective communication

Discuss potential barriers to effective communication

In this blog I will be talking about discuss potential barriers to effective communication and why people tend to do these things, and I will be explaining some techniques to help you solve these problems and help you look more professional when doing presentations.

Cultural differences

when doing a presentation you will experience cultural differences, so when you go into the room for the presentation you might have to shake someone's hand, or bow to someone, and you need to make sure you know this because if you walked into a room and didn't speak to the audience or greet them,. then they might take that as an insult and not listen to you presentation because you haven't given them the respect that they deserve.

when you are doing your performance you need to make sure you know who you are speaking to because if you were speaking to a games company y then you would use difference terminology to make your self look professional and to make it look like you know what you were talking about, but then if you went to a school to talk to some children about fixing a computer then you would need to make sure that you don't use much terminology because they wont understand you.
 
General skills

when doing your presentation a big factor that affects your presentation is background noise, when you are doing your presentation and you are feeling nervous, if you hear the slightest noise of someone moves there chair, or sneezing etc. It can out you off straight away and its very hard to get back on track because you have stopped already, also if you get asked a question at the end of your presentation and you hear someone laugh in the audience, it can make you feel self conscious about your performance and make you make a mistake. When you are doing your presentation you hear everything a lot louder than it actually is, for example hearing the clock tick as the time goes on, or when the air conditioning turns on, and people can hear that over you presentation, also if you are half way through your presentation and someone's phone goes off, then that can be a big distraction.

when people are listening to your presentation and they have the bores look on their faces this can make you doubt your performance, because it makes you fell as if your presentation isn't very good, or when you are talking about your presentation people start looking around the room or start whispering into someone's ear this can make you feel uneven. one of the main things that indicates if someone is bored is if people don't look at your face when you are speaking, this would indicate to you that the audience are getting bored.
 
Communication in writing
When you are communicating with someone you need to make sure that your spelling is perfect, because if you were to write a letter to them and there were loads of mistakes in the letter then they wouldn't take the letter seriously, also if you were sending an email to your boss about something very important you there were loads of mistakes then they would think that you were wasting there time. 

when you have finished a piece of work then you should always proof read it because there will me some mistakes somewhere and if you didn't acknowledge them then you would look silly talking about something making loads of mistakes, for example if you were sending an email to someone about some new software that you have wrote and there would loads of mistakes in the email they wouldn't understand the email because it wouldn't make sense

Another potential barrier to affective communication is irrelevant talking, this is when you talk about things that are not relevant to the subject, this can distract people from listening to your presentation, this can make the reader or listener confused about what you are talking about, and make them misunderstand what you are talking about.



M1 - explain mechanisms that can reduce the impact of communication barriers

Spelling errors – By using spell check on word documents it allows all grammar and spelling errors to be corrected by the click of a button. If it is a hand written document review, any words that you are unsure of in a dictionary and make sure the hand writing is clear and readable

Cultural differences – By researching the persons culture can help you to understand them more and show that you are trying to overcome the difficulties. Also if language is the problem then having a translator whether it’s a person or the Google translator it will be able to communicate ideas to one another.

Disabilities – For those that have a sight disability than having Braille in the work place would benefit them profoundly. Also people with hearing disabilities would benefit from working with others that can do sign language enabling them to communicate with others that don’t have disabilities.
 
Body language – Having open body language allows everyone to feel at ease with each other and lets people build good working relationships with one another. This ensures no one feels like they can’t express different views to others and lets employees have the freedom of speech.

Distance – In the past employees would have found it difficult to interact with people in different countries but nowadays to overcome distance in a workplace employees could use Skype and emails to communicate their ideas.   




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