p3 discuss potential barriers to effective communication

Discuss potential barriers to effective communication

In this blog I will be talking about discuss potential barriers to effective communication and why people tend to do these things, and I will be explaining some techniques to help you solve these problems and help you look more professional when doing presentations.

Cultural differences

when doing a presentation you will experience cultural differences, so when you go into the room for the presentation you might have to shake someone's hand, or bow to someone, and you need to make sure you know this because if you walked into a room and didn't speak to the audience or greet them,. then they might take that as an insult and not listen to you presentation because you haven't given them the respect that they deserve.

when you are doing your performance you need to make sure you know who you are speaking to because if you were speaking to a games company y then you would use difference terminology to make your self look professional and to make it look like you know what you were talking about, but then if you went to a school to talk to some children about fixing a computer then you would need to make sure that you don't use much terminology because they wont understand you.

 

General skills

when doing your presentation a big factor that affects your presentation is background noise, when you are doing your presentation and you are feeling nervous, if you hear the slightest noise of someone moves there chair, or sneezing etc. It can out you off straight away and its very hard to get back on track because you have stopped already, also if you get asked a question at the end of your presentation and you hear someone laugh in the audience, it can make you feel self conscious about your performance and make you make a mistake. When you are doing your presentation you hear everything a lot louder than it actually is, for example hearing the clock tick as the time goes on, or when the air conditioning turns on, and people can hear that over you presentation, also if you are half way through your presentation and someone's phone goes off, then that can be a big distraction.

when people are listening to your presentation and they have the bores look on their faces this can make you doubt your performance, because it makes you fell as if your presentation isn't very good, or when you are talking about your presentation people start looking around the room or start whispering into someone's ear this can make you feel uneven. one of the main things that indicates if someone is bored is if people don't look at your face when you are speaking, this would indicate to you that the audience are getting bored.

 

Communication in writing

When you are communicating with someone you need to make sure that your spelling is perfect, because if you were to write a letter to them and there were loads of mistakes in the letter then they wouldn't take the letter seriously, also if you were sending an email to your boss about something very important you there were loads of mistakes then they would think that you were wasting there time. 

when you have finished a piece of work then you should always proof read it because there will me some mistakes somewhere and if you didn't acknowledge them then you would look silly talking about something making loads of mistakes, for example if you were sending an email to someone about some new software that you have wrote and there would loads of mistakes in the email they wouldn't understand the email because it wouldn't make sense

Another potential barrier to affective communication is irrelevant talking, this is when you talk about things that are not relevant to the subject, this can distract people from listening to your presentation, this can make the reader or listener confused about what you are talking about, and make them misunderstand what you are talking about.



M1 - explain mechanisms that can reduce the impact of communication barriers

Spelling errors – By using spell check on word documents it allows all grammar and spelling errors to be corrected by the click of a button. If it is a hand written document review, any words that you are unsure of in a dictionary and make sure the hand writing is clear and readable

Cultural differences – By researching the persons culture can help you to understand them more and show that you are trying to overcome the difficulties. Also if language is the problem then having a translator whether it’s a person or the Google translator it will be able to communicate ideas to one another.

Disabilities – For those that have a sight disability than having Braille in the work place would benefit them profoundly. Also people with hearing disabilities would benefit from working with others that can do sign language enabling them to communicate with others that don’t have disabilities.
 

Body language – Having open body language allows everyone to feel at ease with each other and lets people build good working relationships with one another. This ensures no one feels like they can’t express different views to others and lets employees have the freedom of speech.

Distance – In the past employees would have found it difficult to interact with people in different countries but nowadays to overcome distance in a workplace employees could use Skype and emails to communicate their ideas.   

P2 Principles of effective communication

Principles of effective communication

In this blog I will be talking about the principles of effective of communication is more than just telling someone something, it includes the communication and information, sometimes when people communicate they use that hands to re[resent things, or they use pictures, symbols or facial expressions. you can use some of these communication skills when doing a presentation.

Speaking to audiences

• speaking to audiences of people that you don't now is important because when you are speaking to your friends because you know that they wont mock you if you messed up, it makes you feel comfortable, but when you do a presentation to an audience that you don't know then you try to over think things and that where mistakes are made, so getting used to it so I good factor to have.
• when you are doing a presentation you need to make sure that you are not fiddling with items I.E pens, fingers, pencils, because it make it look that you are nervous and doesn't look very professional, so when you are doing your presentation make sure that you are doing what makes you feel comfortable with your hands, I.E using your hands to talk, make sure you don't have your hands folded because it comes across as aggressive.
• when doing your presentation make sure that you are speaking slowly and clearly so everyone can hear you and understand you because if you are speaking really fast and mumbling people will miss what you are saying and that could have been the part of your presentation that got your point across. if you speak clearly then people will know that you are confident and not nervous because your not rushing your presentation.
• when doing your presentation make sure that you make eye contact will the audience because that shows that you are acknowledging there presence and it makes you look more professional because you are trying to get your point across clearly, where as if you were staring at the floor then people wouldn't understand you. 

Cultural differences

• when doing a presentation you will experience cultural differences, so when you go into the room for the presentation you might have to shake someone's hand, or bow to someone, and you need to make sure you know this because if you walked into a room and didn't speak to the audience or greet them,. then they might take that as an insult and not listen to you presentation because you haven't given them the respect that they deserve.
• when you are doing your performance you need to make sure you know who you are speaking to because if you were speaking to a games company y then you would use difference terminology to make your self look professional and to make it look like you know what you were talking about, but then if you went to a school to talk to some children about fixing a computer then you would need to make sure that you don't use much terminology because they wont understand you.

Communicate in writing

• when you have finished a piece of work then you should always proof read it because there will me some mistakes somewhere and if you didn't acknowledge them then you would look silly talking about something making loads of mistakes, for example if you were sending an email to someone about some new software that you have wrote and there would loads of mistakes in the email they wouldn't understand the email because it wouldn't make sense.
• when you are communicating with someone you need to make sure that your spelling is perfect, because if you were to write a letter to them and there were loads of mistakes in the letter then they wouldn't take the letter seriously, also if you were sending an email to your boss about something very important you there were loads of mistakes then they would think that you were wasting there time.  

 

P1 personal attributes valued by employees

Introduction

In this blog, I will be talking about how people can improve their communication skills when they are going for job interviews and what affects their overall performance when they are in the interview. I will include techniques that can make you appear more professional and make your success rate higher at getting the job. I will then give a personal view on how i get a job and thw way i went about it. i will also then give reasoning on how to over come the fears and draw backs stopping you from getting a job etc.

Personal attributes valued by employers

When you go into a job interview, within the first 20 seconds someone can tell if you are right for the job or wrong for the job, they know this because of the way you will speak, the way you communicate and the way you act while entering the room. For example;

·    If you walked into a room of employers and you don’t look happy and excited to be there then they will think that you are not passionate about the job, but if you went into the interview room with a big smile, looking confident and with the mind set that you were going to get the job, then you will be more likely to get the job as you wont be as nervous.

·    If you walked into the room wearing jeans and a casual t-shirt then the employees would think that you are lazy and can’t be bothered. on the other hand if you went into the room, in a suit that had been ironed, and you look well groomed and smart, with clean shoes then your employees will know that you care about your appearance and that you are willing to take care in your pride.

·    Women did a survey a couple of years ago that said ‘what is the first thing a women looks at in a job interview’ and majority of the vote said shoes, so if you were going to work the next morning with mud all over your shoes and you forgot to clean them then the employer would think that you are lazy and don’t care about your appearance.

·    When going in to the job interview make sure that you are appropriately dressed E.G shirt, tie, black trousers and SHINY shoes. this will boost your chances of getting the job because you are selling yourself as a smart employee. 

·    When walking into the room of employees, look confident by shaking hands with everyone, be well spoken and know what you want to say and don’t sit down unless they tell you to. 

·    Before you go to the job interview make sure that you have showered, teeth brushed, hair done etc., to make sure you appearance is perfect. so your employer knows what to expect

Self motivation

      Self motivation is where the person motivates then self to do work without the influence of another person telling them what to do. This is really good in a work place because this shows passion and work ethic and the desire to get things done, in a suitable fashion.

Respect

      Respect is a key element within the work placement, being respectful is important because it gives someone the belief that they are doing well and doing their job right, also it represents that people are treated fairly, it also makes you feel good that you are doing something right and if you do get praised then you will keep to that work ethic and continue to do you job probably

Dependability

      Dependability is where you are responsible to get the job done, also this is where the owners trust you to be on time for work and completing all task at work the employers are expected to complete tasks to a satisfactory level and to meet the job criteria.  

      when i went out looking for a job, i put on an ironed shirt, trousers cleaned my shoes, had a shower made sure my appearance was fault less, and put on a tie. i then look my completed CV to the Lysely arms and and asked to speak to the manager. he then came over and i shook his hand and then told him what i wanted. he then said to me that he was impressed with how i looked and then fact that i had a CV, we then spoke for a bit and then he offered me the job straight away. i believe this was down to the fact that i had done all of the things that I would have expected someone to do if i was the manager and someone was asking for a job off of me.